Credit Repair Dispute Specialist & Customer Service Specialist

I'm Jeime 💜

I have 5 years of experience in the credit repair industry, helping credit repair companies and their clients navigate the dispute process with accuracy, consistency, and professionalism. My work focuses on managing disputes, handling client communication, reviewing supporting documents, and keeping dispute workflows organized from start to finish.

I bring a strong combination of dispute knowledge, backend process support, and customer service experience. I understand that credit repair is not just about sending disputes. It also requires attention to detail, proper documentation, clear communication, and consistent follow through to help clients move through the process successfully.

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Credit Repair Dispute & Customer Service Specialist

I'm Jeime 💜

I have 5 years of experience in the credit repair industry, helping credit repair companies and their clients navigate the dispute process with accuracy, consistency, and professionalism. My work focuses on managing disputes, handling client communication, reviewing supporting documents, and keeping dispute workflows organized from start to finish.

I bring a strong combination of dispute knowledge, backend process support, and customer service experience. I understand that credit repair is not just about sending disputes. It also requires attention to detail, proper documentation, clear communication, and consistent follow through to help clients move through the process successfully.

Send Me A Message

What I Do

Let’s make work simpler, here’s how I can help

Credit Repair Disputes

I have experience preparing and processing different types of credit disputes based on the client’s report, documentation, and case needs.

My dispute experience includes:

Prepared and submitted credit disputes to major bureaus (Experian, Equifax, TransUnion)
Filed and managed complaints through CFPB and BBB platforms
Drafted dispute letters in compliance with FTC guidelines and consumer protection laws
Tracked dispute progress and ensured timely follow-ups for each case
Maintained accurate records of client files, dispute history, and outcomes
Letter delivery through platforms such as LOB, LetterStream, and Mailform

Credit Customer Service

Customer Service

I also have experience providing customer service support within the credit repair space based on each client’s account status, required documents, and next steps in the process.

My customer service support includes:

Providing clear and timely updates on client accounts
Following up with clients on missing documents and items
Explaining dispute progress in a clear and professional way
Answering questions about reports, disputes, and next steps
Reviewing and collecting required documents for processing
Helping clients submit paperwork correctly and efficiently
Maintaining communication with empathy and professionalism

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MY DISPUTE RESULTS

A look at the dispute results I have proudly helped process and manage.

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Work Background

An overview of my experience and hands on background in the credit repair industry.

HEALTHY CREDIT

Full Time | 2022 to 2026

Credit Repair Dispute Specialist

In this role, I prepared and submitted credit disputes to Experian, Equifax, and TransUnion with accuracy and consistency. I reviewed credit reports to identify inaccurate, outdated, unverifiable, or questionable items and drafted dispute letters based on the details of each case. I also filed escalations through CFPB and BBB when needed and made sure supporting documents were properly uploaded and organized. Part of my responsibility was tracking dispute timelines, maintaining detailed client records, and ensuring timely follow ups on active accounts. I also helped keep workflows organized, supported day to day case management, and communicated updates clearly while handling sensitive client information with professionalism and confidentiality.

New Gen Wealth

Part Time | 2023 to 2026

Dispute Manager

As a Part Time Dispute Manager at New Gen Wealth Solutions, I helped manage dispute workflows by keeping client accounts organized, updated, and moving through the process efficiently. I reviewed credit reports, monitored account progress, handled supporting documents, and made sure disputes and follow ups were completed accurately and on time. I also assisted with escalations such as CFPB and BBB filings while helping maintain consistency, quality, and clear account management across active files.

FLAUNT FINANCIAL

Full Time | 2020 to 2023

General VA

As a General Virtual Assistant at Flaunt Financial, I supported both front end and backend operations while building my foundation in the credit repair industry through hands on experience and company training. My role included customer service, dispute support, and basic CRM tasks such as calendar management, workflow updates, and system organization. This position gave me a strong understanding of credit repair operations, client communication, and the day to day processes that keep the business running smoothly.

Human Resources Industry

Full TIME | 2018 to 2020

Acquisition / Onboarding Specialist

In this role, I managed the end to end onboarding process for new hires, including document collection, pre employment requirements, system access, and orientation scheduling to ensure a smooth transition into the company. I conducted onboarding talks, orientations, and peer to peer training to help new employees understand company processes and expectations. I also handled bank account enrollment, background checks, medical result monitoring, and tax annualization requirements as part of the onboarding workflow. In addition, I coordinated documentation, compliance checks, and internal communication between departments to keep everything organized and on track. I served as a main point of contact for new hires by providing guidance, answering questions, and identifying opportunities to improve the onboarding experience and overall process efficiency.